Customer : public <<SID ABE>> package
Created: 6/23/2006 11:27:00 PM
Modified: 7/23/2006 10:02:09 AM
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<p>Copyright TM Forum 2005<br/></p><p><br/></p><p>Customers are at the center of any enterprise.  Without customers at some point in its life, an enterprise cannot exist.  Within the SID model, quite a bit of what is normally thought of as customer data resides within the Party business entity.  This data includes attributes that describe individuals and organizations, such as name, address, phone, fax, email, and other contact information. More specifically, the role object model is used to abstract the notion of a “customer” into a specific subclass of PartyRole, which is documented in GB922, Addendum 1P.<br/></p>
Object Type Connection Notes
«OSS_J API» Trouble Ticketing Package Dependency  
«process» Bill Payments & Receivables Management Package Dependency  
«process» Bill Invoice Management Package Dependency  
«process» Order Handling Package Dependency  
«process» Customer Interface Management Package Dependency  
«process» Bill Inquiry Handling Package Dependency  
«process» Selling Package Dependency  
«process» Retention & Loyalty Package Dependency  
«process» Problem Handling Package Dependency  
«process» Customer QoS/SLA Management Package Dependency  
«process» Product Marketing Communications & Promotion Package Dependency  
«Application» Bill Format/ Render Component Dependency  
«Application» Billing Inquiry, Dispute & Adjustment Management Component Dependency  
«Application» Collection Management Component Dependency  
«Application» Receivables Management Component Dependency  
«Application» Billing Account Management Component Dependency